---
title: Shipment Packaging Reminders
description: Complete Parcel Packaging Before Courier Pickup
---

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# Shipment Packaging Reminders

## Complete Parcel Packaging Before Pickup or Drop-off

### **![Screenshot 2022-05-19 at 11.18.32 AM](https://support.spaceshipapp.com/hs-fs/hubfs/Spaceship%20Personal/Screenshot%202022-05-19%20at%2011.18.32%20AM.png?width=500&height=303&name=Screenshot%202022-05-19%20at%2011.18.32%20AM.png)**

### **Key factors for packaging methods or materials selection**

- **Item size:** Choose a box that fits the size of your shipping items to avoid damage during transportation.
- **Item type:** Fragile items need extra protection and space for cushioning materials, while non-fragile items can be packed together in the same box.
- **Item weight:** For heavy items, opt for sturdy materials like corrugated cardboard boxes or reinforced wooden crates to prevent damage.

Remember these factors to ensure safe and secure packaging for your goods during shipping.

### **Essential steps for packaging**

1\. **Selecting a suitable packaging box:** While reusing old boxes may save costs, it also increases the risk of damage. Opting for new boxes each time is the safest choice.

2\. **Preparing the packaging box:** When arranging a shipment online, you must prepare and pack the items in the box before the courier arrives for pickup.

3\. **Packaging the goods:** Fragile items like glass or ceramics should be carefully wrapped in bubble wrap before placing them in the box.

4\. **Filling the empty space in the box:** When shipping fragile items, it's crucial to use cushioning materials like bubble wrap, foam peanuts, or newspaper to prevent items from shifting during transportation.

5\. **Securely sealing the packaging box:** After packing and filling the box, make sure to seal it completely with packing tape, avoiding duct tape or string. Ensure there are no protruding nails or unrelated labels on the box's surface.

6\. **Measuring dimensions and obtaining an online quote:** Calculate the number of boxes and their volume after packaging. Enter the custom size on the website to receive a quote and proceed with placing an order. Measure each box at its widest point.

💡The courier will pick up the package but will not help with packaging. Poor or irregular packaging may lead to damage, delays or extra courier charges, and may affect a [compensation claim](https://support.spaceshipapp.com/en/common-denial-reasons).

### How to properly package fragile items?

1. Begin by selecting a sturdy box that matches the item's size.
2. Carefully wrap the item with bubble wrap for added protection.
3. Add cushioning materials like foam peanuts to the bottom of the box.
4. Center the wrapped item inside the box.
5. Fill any remaining space with airbags, foam sheets, or bubble pouches, adjusting based on item fragility.
6. Enhance inner protection with crumpled paper or corrugated cardboard.
7. Seal the box securely with multiple layers of packing tape for safe transportation.
8. Consider adding a fragile sticker on the outside of the box for extra caution.

### How to package large items?

1. Use foam sheets or corrugated cardboard to protect the item, avoiding lower protective value materials like crumpled paper.
2. Seal the packaging box with heavy-duty shipping tape, especially at the seams, applying multiple layers for added strength.
3. Use sturdy packaging boxes, avoiding using old boxes that may be damaged or unable to withstand the weight of the goods.
4. If possible, use two boxes, placing the already packaged box inside a slightly larger box for additional protection.

### Tubes, cylinders and other irregular shapes

Couriers sort parcels on conveyor systems designed for flat-sided boxes. Round, tube-shaped or irregular parcels have to be handled by hand, so couriers charge extra for them. The amounts below are base rates: each courier's fuel surcharge is added on top, so the final charge will be higher.

- UPS: Additional Handling, HK$144 per package
- FedEx: Additional Handling – Packaging, HKD 233.70 per package (plus HKD 39 Non-Standard Shipment Demand Surcharge)
- DHL Express: Non-Conveyable Piece, HKD 170 per piece

To avoid these charges, pack long or round items inside a rectangular corrugated box. A triangular tube placed inside a box also works.

Find out more in [Packaging Requirements: Tubes, Cylinders & Irregular-Shaped Parcels](https://support.spaceshipapp.com/en/irregular-parcel-packaging).

*Last Update: 5 Aug 2024*

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