1. Help Center
  2. Customs Clearance
  3. Special Import & Export Restriction Reminders

Notice of Identity Verification For Shipments Imported to Indonesia

(1) What is Identity Verification for Indonesia Customs?

Explanation: Identity verification is the new policy (regulation No 11/2020) implemented by Indonesia customs on Aug.01.2021. It will be mandatory for the customs to obtain and include the "local tax ID (NPWP)" and "personal ID certificates" of consignees based in Indonesia for each shipments.

(2) Table of Required Documents for Individual Receiver & Company Receiver



Required Documents

(Mandatory to provide one of the below)

Individual─ Indonesian Nationals

(1) Indonesian ID Number  (NIK – Nomor Induk Kependudukan)

(Note) Also known as their ID Card (KTP─Kartu Tanda Penduduk)

(2) Indonesian Driver’s License (SIM─Surat Izin Mengemudi)

Individual─ Foreigners

Living in Indonesia

(1) Indonesian Driver’s License

(2) Passport Number / Passport Photo ID

(3) Long Term Stay Passes – KITAS (Temporary Stay Permit)/ KITAP (Permanent Stay Permit)


(1) Local Tax ID (NPWP─Nomor Pokok Wajib Pajak)


⚠️ 【Attention-1】Please note that a failure to submit the consignee’s NPWP, KTP, or any other forms of identification will result in delays in clearance and delivery.

⚠️ 【Attention-2】Although the importer is required to submit identity certificates, it doesn't exactly indicate all of the parcels can be cleared by this method. For the restricted shipments regulated by Indonesian customs policy, the importer must submit the import permits besides identity certificates for clearance. Shipment won't be released until customs approves. On the other hand, prohibited ones are unable to import whether the importer submit identity certificates or not.

⚠️ 【Attention-3】Please directly inquire to customer service agent to check Indonesian customs policy for the shipment to ensure a smooth clearance.

(3) Sample Pictures of Individual & Company ID Certificates 

(A) Individual ID Certificates

(1) Kartu Tanda Penduduk (KTP, ID Card) & Nomor Induk Kependudukan (NIK, ID Number)

(2) Indonesian Driver’s License (SIM─Surat Izin Mengemudi)





(3) Passport Photo ID


(4) Long Term Stay Passes – KITAS (Temporary Stay Permit)

(5) Long Term Stay Passes –KITAP (Permanent Stay Permit)


(B) Company ID Certificates

(1) Local Tax ID (Nomor Pokok Wajib Pajak, NPWP)

NPWP example