---
title: Public Holidays & Weekends Business Arrangements
description: You can make online booking via Spaceship any time during public holidays and weekends, but there will be changes for the customer service support as listed below
---

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# Public Holidays & Weekends Business Arrangements

## You can make online booking via Spaceship any time during public holidays and weekends, but there will be changes for the customer service support as listed below

### Customer support service hour

Mon-Fri: 930am-530pm (Hong Kong Time)  
(Except Hong Kong Public Holidays)

If you have urgent inquiries during Hong Kong statutory public holidays and Saturdays and Sundays, please us leave a message, and the customer service staff will follow up and reply as soon as possible

### Hong Kong Pickup Service

Certain couriers will provide Hong Kong pickup service on Saturdays  
In general and there will be no pick-up and delivery on Sunday and local public holidays

### Overseas Pickup & Delivery Service

The overseas pickup & delivery service will be subject to local arrangements, in general and there will be no pick-up on weekends and local public holidays

- [Latest News](https://support.spaceshipapp.com/en/latest-news#main-content)

    - [Bad Weather and Holiday Arrangement](https://support.spaceshipapp.com/en/latest-news#bad-weather-and-holiday-arrangement)
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    - [Restricted/ Sensitive Shipping Items Reminder](https://support.spaceshipapp.com/en/commodity-restrictions-compliance#restricted-sensitive-shipping-items-reminder)
    - [Lithium Batteries Shipping](https://support.spaceshipapp.com/en/commodity-restrictions-compliance#lithium-batteries-shipping)
- [Customer Service Support](https://support.spaceshipapp.com/en/customer-service-support#main-content)

    - [Shipping 101](https://support.spaceshipapp.com/en/customer-service-support#shipping-101)
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- [General Shippers Reminders](https://support.spaceshipapp.com/en/general-shippers-reminders#main-content)

    - [Frequently Asked Questions](https://support.spaceshipapp.com/en/general-shippers-reminders#frequently-asked-questions)

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