To facilitate customs clearance process of your shipments, please carefully review and adhere to the following item declaration guidelines:
1. Correct Items Declaration Criteria
| ✅ Acceptable declaration | ❌ Unacceptable declaration | |
|
Item Description |
Children's knitted |
Clothes |
| Declared value Provide the real value of the product (amount, currency) |
USD 130 (The amount paid by the buyer) |
USD 1 / FREE (Not the actual value) |
|
Actual Quantity Provide the exact quantity of items contained in each package |
3 pc (Quantity of items in package) |
- |
|
Actual weight |
2kg |
2. Item Declaration Description
Item description MUST provide specific product description
Description cannot be vague or ambiguous, and it cannot be just a number or product code. For example, "Clothes", "Beauty tools", "Accessory", "Gift", "Sample", "Samsung s24", etc. are NOT acceptable.
If the item description does not clearly indicate/ explain the shipping items specifically, it would significantly increase the chance of customs inspection.
Item declaration MUST include description of the product material
For example, for clothing, the declaration should include the material composition (polyester, wool), the weaving method (knitted), and the category (Men, Women, Children). For other product types, the declaration should at least include the material (Plastic, Metal) and the intended use.
Item declared price MUST be the actual price
The declared value, weight, and other information MUST be consistent with the actual shipped product and the transaction order details
Customs is specifically checking the shipments with abnormal/ unreasonable declared prices. Especially inspecting shipments with undervalued declarations (i.e. high-value items declared at a low price). Please ensure that the prices declared for all customs clearance information are accurate.
Common examples of item declarations
| ✅ Acceptable declaration | ❌ Unacceptable declaration |
| Children's knitted wool sweater | Clothes |
| Men's spandex overalls | Pants |
| Men's cotton knit sweatshirt | Hoodie |
| Men's leather shoes | Shoes |
| Silicone phone case | Phone case |
| Women's copper necklace | Necklace |
| Ceramic vase | Ornament |
| Plastic simulation rose | Gift |
| Plug-in wall lamp | Lamp |
| Mobile phone charging cable | Data wire |
| Remote control toy car | Toy |
| Neck-hung wireless earphone | Sony W1-C100 |
If you have any questions regarding item declarations, please feel free to contact our customer service team at any time.
Special attention for shipments with unclear item description to United States
- U.S. Customs and Border Protection (CBP) is cracking down on vague description of goods for all air shipments into the U.S.
- For any non-compliant shipments, for example inaccurate declarations, or undeclared shipping items, the CBP may impose fines, force shipment return, or even dispose shipments.
- For shipments importing to United States, it is compulsory to provide below details when create orders
1. Shipper email address
2. Shipper phone number
3. Receiver email address
4. Receiver phone number
Remarks: the shipper and receiver contact email and phone number cannot be the same
Last Update：10 Nov 2024