View SF international delivery surcharges in Year 2025
Delivery Surcharge
Return Fee
Return fee = return shipping fee + duty & tax
Special Warehousing Service Charge
If the delivery address is a wharf, airport, logistics company / center / warehouse, bonded area or customs supervision area, a service charge at HKD300 will be applied.
Additional Delivery Charges in China
Delivery to Upper Floors
- For any single shipment weighing ≥60KG, the charge is based on the total billed weight * HKD1.2/KG.
- For all items in a shipment weighing <60KG, and the total weight ≥100KG, the charge is based on the total billed weight * HKD0.5/KG.
Note: The billed weight is the greater of the actual weight or the volumetric weight, calculated using the light throw ratio of the main product.
Special Warehouse Delivery Service Fees
For warehouse addresses in mainland China:-
- Customs warehouse, bonded warehouse address: HKD170/shipment.
- Other warehouse addresses (excluding customs and bonded warehouses): 120 HKD/shipment.
Cargo Storage Fee
- Paid storage for ≤10 days: HKD0.08/KG/day.
- Paid storage for >10 days: an additional HKD0.08/KG/day for extra days.
- Minimum charge: HKD1.5/shipment/day.
- Express products have a free storage period of 5 days from the first notification (the day of the first notification is not counted).
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- After the free storage period, starting from the second day, storage fees will be charged per shipment (the final delivery/collection day is not counted in the storage days).
Other Surcharge
Repacking fees
In case the package is not safe enough for transportation, additional repacking material cost will be applied. Please refer to SF Packing Material.
Attention
In the event that you wish to initiate a return or request an amendment for your parcel, please note that there may be an additional surcharge and subject local courier.
To obtain further information regarding any such charges, we kindly advise you to contact our customer service team.
Last Updated: 26 May 2025