How to sync order with Shopify stores and Spaceship Pro
When customers place orders on Shopify stores, the shipments will sync to Drafts on Spaceship Pro automatically.
- When customers finished orders on Shopify, the order number will be synced to Spaceship Pro.
- Users can track the orders from Spaceship Pro Panel.
- The shipping information has been updated and synced to Spaceship Pro. Users can edit details of orders on the panel and buy shipments.
- Once the shipping label is bought, the tracking number and URL will be automatically synced to Shopify and its corresponding orders. The fulfillment status will also be updated accordingly.
- Customers will receive emails for shipment tracking status.
Reminders
- Only when the order sync function is integrated AFTER connecting with the Shopify store the orders can be synced; any orders created during disconnect and re-connect will not be synced.
- One Shopify store allows connecting one Spaceship Pro account only. Once it is connected, the store will not be able to connect to other Spaceship Pro accounts.
- Edit orders on Shopify will not update to the draft shipment on Spaceship Pro.
Last Updated: 21 Feb 2023