Reminders for shipping food (Only applicable to business users)

Currently only accept business users shipping food items, and it is recommended to select FedEx Express as the carrier, as other carriers may not accept parcels containing food items.

Please take note of the following guidelines to ensure smooth and hassle-free shipping of your items:

1. Endangered Species: Different countries have varying definitions of endangered species. To avoid any clearance issues with your shipments, please refrain from shipping any food items that consist of meat and seafood, such as crocodile meat, bird's nest, shark fin, starfish, seahorse, abalone, sea cucumber, fish maw, etc.

2. Chinese Soup Materials: Customs in many countries typically classify Chinese soup materials as "dried herbs" or "dried Chinese medicine," which are considered "restricted/prohibited items." Therefore, it is advisable to avoid shipping items like Ginseng, Japanese honeysuckle, dried mandarin orange peel (chen pi), jelly ear, etc.

3. Medicinal Ingredients: In compliance with Hong Kong regulations, if you intend to import or export products containing medicinal ingredients, you must apply for a drug import and export license in advance. For personal shipments, please refrain from shipping any items that contain medicinal ingredients.

4. Powder or Liquid Food: If your parcels contain any food items in powder or liquid form, the customs of the destination country may request the shipper to submit the Material Safety Data Sheet (MSDS) certificate to complete the customs clearance process. This certificate can be obtained from the product seller or manufacturer. Failure to provide the MSDS certificate as required by the customs may result in the parcel being returned or destroyed, with all additional costs to be borne by the sender.

5. Canned Food and Animal Canned Food: Please refrain from shipping canned food and animal canned food, as they are typically classified as "Meat & Seafood Processed Food" and considered "prohibited/restricted items" in customs regulations.

6. Animal/Pet Foods and Pet Snacks: Avoid shipping animal/pet foods and pet snacks, as they are typically classified as "prohibited/restricted items."

7. Packaging Protection: To ensure adequate protection for your items during shipping, please pack them with multiple layers of bubble wrap and other suitable cushioning materials.

8. Documentation and Proof: Customs reserves the right to request additional supporting documents if they have any doubts about the shipping items. These documents may include proof of item contents. Failure to provide the necessary valid documents may result in the parcel being returned or destroyed, in accordance with the customs' requirements.

9. Imported Food Regulations: Different countries have varying regulations on imported food shipments. Some items may be classified as prohibited, while others may be restricted based on factors such as quantity, weight, and country of origin. Importers may also be required to submit an import permit and food manufacturer license issued by the local FDA or Ministry of Health. If you are unsure about the customs policy at the destination, please contact the Spaceship Customer Service team for assistance. 

Recommended Shipment Weight for Personal Use

1. The shipment weight limit should be under 5kg for reasonable personal use.

2. The food items must be in a complete, manufactured package that includes clear information on the outer packaging, such as the "Detailed Item Name," "Manufacturer Details," "Nutrition Facts," "Ingredients," and "Expiration Date."

3. On the customs declaration, you should mention the purpose of the shipment as either "Personal Use" or "Gift for Receiver & No Commercial Value." Additionally, specify "No Meat & Egg Yolk" on the declaration. Here are some examples:

   • Gift: Happy Brand Mooncake (No Meat & Egg Yolk, Purpose: Gift for Receiver & No Commercial Value)
   • Personal Use: Happy Brand Mooncake (No Meat & Egg Yolk, Purpose: Personal Use)

Can I Ship Dried Seafood?

When shipping dried seafood and meat-free soup ingredient packs for personal use, please consider the following guidelines:

• Only the United Kingdom permits the importation of these items, so be sure to familiarize yourself with the specific import regulations and guidelines for the UK.
• Each box or shipment should not exceed a maximum weight of 15kg to avoid it being considered a commercial shipment by local customs. If the weight limit is exceeded, additional procedures or documents may be required for customs clearance
• Declare each item separately in English and provide accurate and detailed information about the contents of the package on the customs declaration form or any required documentation.
• It is advisable to ship packaged dried seafood or soup ingredients with complete packaging and English food ingredient labels. Avoid sending self-packaged seafood, as it may not comply with import regulations.

For example, here are some manufactured packed soup ingredient packs:

Brand: XYZ Soup Ingredient Pack (Declared as: Soup Ingredient Pack)

Manufacturer: ABC Food Company

Ingredients: Dehydrated vegetables, herbs, spices

Net Weight: 500g

Country of Origin: United Kingdom

Country-Specific Reminders

• Shipping food to United Kingdom

• Shipping food to France

• Shipping food to Germany

• Shipping Food to Spain

• Shipping Food to Netherlands

• Shipping food to United States

• Shipping food to Australia and New Zealand 

• Shipping food to Japan

• Shipping food to Taiwan 

• Shipping food to Malaysia 

• Shipping food to Thailand

• Shipping food to Korea 

• Shipping food to Singapore
• Shipping food to Canada
• Shipping food to Denmark
• Shipping food to Portugal
• Shipping food to Vietnam
• Shipping food to Indonesia 
• Shipping food to India
• Shipping food to Philippines 
• Shipping food to EU countries
  
  

By adhering to these guidelines, you can help ensure a seamless shipping process for your items. Should you have any further questions or require assistance, please don't hesitate to contact Spaceship Customer Service.

Shipping food to United Kingdom

When shipping food items to the United Kingdom, please take note of the following guidelines:

1. Eggs and Meat: It is important to note that any food containing eggs or meat, such as sausages and bacon, cannot be shipped to the United Kingdom.

2. Mooncakes : If you plan to ship mooncakes, please ensure that they do not contain any meat (such as sausage, bacon, meat floss, or ham) and egg yolk. Additionally, the mooncakes must be in a complete manufacturer's package and include clear information on the outer packaging, such as the "Detailed Item Name," "Manufacturer Details," "Nutrition Facts," "Ingredients," and "Expiration Date."

3. Chinese New Year Food: It is important to note that all types of food mentioned in the previous guidelines, including those in the blue block, are prohibited from being shipped out during the Chinese New Year.

4. Health Supplements / Food Supplement: The outer packaging should clearly state the "detailed item name", "manufacturer information", "nutritional components", "ingredients", and "expiration date" in both Chinese and English. The information must be declared using the actual health supplement name, for example: Centrum Brand Male Daily Vitamin .
   
   

Shipping food to France

Please be aware that all food items are currently prohibited from being imported into France using international express shipping. The receiver must engage their own assigned brokerage company to handle the import clearance process and final delivery.

In cases where the import clearance cannot be completed, the customs authorities will follow standard operating procedures and return the shipment without prior notification. It is important to note that the shipper will be responsible for all associated charges in such instances.

Health Supplements / Food Supplement:

France is an EU member state, and according to EU regulations, health supplements are classified as "medicinal products". The recipient must be an EU and locally government-certified pharmaceutical trading company, and they must also hold an import license issued by the relevant authorities in order to import medicinal products. If the recipient is a private individual, health supplements cannot be imported.

Shipping food to Germany

Individuals are allowed to import food items for personal use in rational quantities, suggested to be within 2 kg. However, please note the following restrictions:

1. Prohibited Items: Food items containing eggs, meat (such as sausage, bacon), seafood (including fish products and dried seafood), and dairy (such as butter cream and cheese) cannot be shipped to France.

Regarding seasonal food items, please follow these guidelines:

Mooncakes:

• Mooncakes must not contain any meat (such as sausage, bacon, meat floss, and ham), egg yolk, seafood (including fish products and dried seafood), or dairy (such as butter cream and cheese).
• The mooncakes must be in a complete manufacturer's package and include clear information on the outer packaging, such as the "Detailed Item Name," "Manufacturer Details," "Nutrition Facts," "Ingredients," and "Expiration Date."
• On the declaration, clearly mention the purpose: "Personal Use / Gift for Receiver & No Commercial Value" and specify "No Meat & Egg Yolk." Examples of declaration statements are provided below:
  • Gift: Happy Brand Mooncake (No Meat & Egg Yolk, Purpose: Gift for Receiver & No Commercial Value)
  • Personal Use: Happy Brand Mooncake (No Meat & Egg Yolk, Purpose: Personal Use)

Chinese New Year Food:

It is important to note that all types of food mentioned in the previous guidelines, including those in the blue block, are prohibited from being shipped out during the Chinese New Year.

Health Supplements / Food Supplement:

Germany is an EU member state, and according to EU regulations, health supplements are classified as "medicinal products". The recipient must be an EU and locally government-certified pharmaceutical trading company, and they must also hold an import license issued by the relevant authorities in order to import medicinal products. If the recipient is a private individual, health supplements cannot be imported.

Shipping Food to Netherlands

As the Netherlands is a member country of the European Union (EU), it is important to note that most EU countries classify food items as "Restricted Import Items." Therefore, individuals cannot import food items for personal use in the Netherlands.

Only businesses or companies with an official import license issued by the EU are permitted to import food items into the country.

Regarding seasonal food items, please adhere to the following guidelines:

1. Mooncakes - Seasonal Food: Mooncakes are prohibited from being shipped out to the Netherlands due to the aforementioned regulations. Therefore, they cannot be sent to the Netherlands.

2. Chinese New Year Food - Seasonal Food: Similar to mooncakes, all types of Chinese New Year food mentioned in the previous guidelines are also prohibited from being shipped out to the Netherlands.

3. Health Supplements / Food Supplement: Netherlands is an EU member state, and according to EU regulations, health supplements are classified as "medicinal products". The recipient must be an EU and locally government-certified pharmaceutical trading company, and they must also hold an import license issued by the relevant authorities in order to import medicinal products. If the recipient is a private individual, health supplements cannot be imported.

Shipping Food to Spain

1. Any food containing eggs, meat (such as sausage and bacon), seafood (including fish products and dried seafood), and dairy (like butter, cream, and cheese) is not permitted.

2. All food items must comply with the regulations set by the Ministry of Health in Spain.

3. Prior to customs clearance, all food items shipped to Spain require a sanitary inspection. The sanitary inspection process necessitates the submission of the following documents:

   • Importer's registration number with the Ministry of Health
   • Importer's warehouse facilities registration number with the Ministry of Health
   • Certificate of analysis from the producer, including lot numbers and other identification marks
   • Original letter from the importer stating the intended use of the product

However, the following situations are exempt from the sanitary inspection (control):

For Individual Shipments:

• Consumer to Consumer: Items valued under 150 EUR and complying with Spain's Ministry of Health regulations, such as gifts and personal use items, can be imported and exempted from sanitary inspection (control). The importer must include an original statement indicating the intended use of the product (e.g., personal use or gift for the receiver) and confirming the identity as an individual.
• Business to Consumer: Items valued under 150 EUR and complying with Spain's Ministry of Health regulations, such as e-commerce shipments, can be imported and exempted from sanitary inspection (control). Prior to shipping, the exporter must include an original statement stating the intended use of the product and confirming that the importer's identity is an individual. However, if the item value exceeds 150 EUR, customs will consider it a B2B shipment, and the importer must adhere to the general reminders outlined in point (3) to arrange for sanitary inspection (control).

For Business Shipments:

• Business to Business: Regardless of the item value, the importer must follow the general reminders outlined in point (3) to arrange for sanitary inspection (control).

Additionally, the shipment of seasonal food items, such as Chinese New Year Food and Mooncakes, is strictly prohibited. 

Health Supplements / Food Supplement:

Spain is an EU member state, and according to EU regulations, health supplements are classified as "medicinal products". The recipient must be an EU and locally government-certified pharmaceutical trading company, and they must also hold an import license issued by the relevant authorities in order to import medicinal products. If the recipient is a private individual, health supplements cannot be imported.

Shipping food to United States

1. Food that contains meat ingredients, egg yolk, and custard (cheese filling, butter cream filling) is not allowed to be shipped. 

2. When shipping any type of food to the United States, whether for commercial use or personal consumption, in large or small volumes, the U.S. Customs may request the shipper to provide a "Prior Notice of Imported Foods" as required by the U.S. Food and Drug Administration (FDA). If necessary, the shipper can apply for the Prior Notice on the FDA website.

⚠️To determine the eligibility for the "Prior Notice of Imported Foods," please consider the following criteria:

 Mooncake:

• Mooncakes must not contain any meat ingredients such as sausage, bacon, meat floss, or ham, egg yolk, and custard (cheese filling, butter cream filling). Instead, it's available to ship the food containing bean and nuts.
• Declaration example for mooncake as personal gift: Mooncake (personal gift without egg yolk, meat and custard)
• Mooncakes must be in a complete and properly labeled package, including clear information on the outer packaging such as the "Detailed Item Name," "Manufacturer Details," "Nutrition Facts," "Ingredients," and "Expiration Date."
• The declared value of the item must be under 100 USD.
• Complete mooncake manufacturer company name and address must be advised on the commercial invoice
• The customs declaration should state the purpose of the shipment as "Personal Use" or "Gift for Receiver & No Commercial Value" and include the statement "No Meat & Egg Yolk." Here are a few examples:
  • Gift: Happy Brand Mooncake (No Meat, Egg Yolk, and Custard, Purpose: Gift for Receiver & No Commercial Value)
  • Personal Use: Happy Brand Mooncake (No Meat & Egg Yolk, , and Custard, Purpose: Personal Use)

Chinese New Year Food:

The shipment of all types of food mentioned in the previous blue block is prohibited.

Wine/spirits

• Regardless of personal gift or business use, To ship wine/spirits to the US, the receiver in US must hold a "Basic Permit for Importer and/or Wholesaler" issued by the US Department of the Treasury - Bureau of Alcohol, Tobacco and Firearms (ATF)
• The U.S. Food and Drug Administration regulations require advance Prior Notice (PN) information for imported food items, including wine/spirits.
• if the Alcohol concentration level is or over 30%, Hong Kong shipper has to provide the purchase proof and ingredient list of the wine/spirits
  
  

Health Supplements / Food Supplement:
The outer packaging should clearly state the "detailed item name", "manufacturer information", "nutritional components", "ingredients", and "expiration date" in both Chinese and English. The information must be declared using the actual health supplement name, for example: Centrum Brand Male Daily Vitamin . For importing such products, the same regulations as general food products apply, requiring a "Prior Notice of Imported Foods".

Shipping food to Australia and New Zealand 

1. Food items that contain eggs, meat ingredients, seeds, or plant seeds cannot be shipped. This includes items like raw scented tea and red dates.

2. Australia and New Zealand have stringent inspections for imported food due to their focus on environmental conservation and species protection. Therefore, it is advisable to avoid sending food items such as dried plants, seafood, and traditional Chinese medicinal herbs to these countries.

Mooncake:

• Mooncakes must not contain any meat ingredients, including sausage, bacon, meat floss, or ham.
• Mooncakes should be in a complete and properly labeled package, providing clear information on the outer packaging like the "Detailed Item Name," "Manufacturer Details," "Nutrition Facts," "Ingredients," and "Expiration Date."
• The customs declaration should include the purpose of the shipment, stating either "Personal Use" or "Gift for Receiver & No Commercial Value," and specifying that the mooncake contains "No Meat & Egg Yolk." Here are a couple of examples:
  • Gift: Happy Brand Mooncake (No Meat & Egg Yolk, Purpose: Gift for Receiver & No Commercial Value)
  • Personal Use: Happy Brand Mooncake (No Meat & Egg Yolk, Purpose: Personal Use)

Chinese New Year Food:

The shipment of all types of food mentioned in the previous blue block is prohibited.

Health Supplements / Food Supplement:

The outer packaging should clearly state the "detailed item name", "manufacturer information", "nutritional components", "ingredients", and "expiration date" in both Chinese and English. The information must be declared using the actual health supplement name, for example: Centrum Brand Male Daily Vitamin .

Shipping food to Japan

1. Food items that contain meat, milk, cheese, custard and unprocessed whey ingredients cannot be shipped.

2. The import of food items is only allowed for "Personal Use" and "Gift" purposes. The quantity should be limited to under 10kg, assuming it is for reasonable personal consumption.

3. For business shipments, regardless of quantity, it is necessary to obtain import permits and inspection certificates from the Food Bureau of the Ministry of Health.

Mooncake:

• Mooncakes must not contain any meat ingredients, such as sausage, bacon, meat floss, or ham and any milk, cheese, custard and unprocessed whey ingredients. However, there are no special restrictions on the inclusion of egg yolk, beans, and nuts.
• Declaration example for mooncake as personal gift: Mooncake (personal gift without meat and custard) 

Chinese New Year Food:

The shipment of all types of food mentioned in the previous blue block is prohibited.

Health Supplements / Food Supplement:

(1) The outer packaging should clearly state the "detailed item name", "manufacturer information", "nutritional components", "ingredients", and "expiration date" in both Chinese and English. The information must be declared using the actual health supplement name, for example: Centrum Brand Male Daily Vitamin.

(2) The related restrictions are the same as for regular foods - personal imports are limited to 10 kg or less. For corporate imports, regardless of the quantity, an import permit and inspection certificate from the Japan Ministry of Health, Labor and Welfare (MHLW) Food Safety Department are required.

Shipping food to Taiwan 

1. Food items that contain meat ingredients, such as sausage, bacon, meat floss, and ham, cannot be shipped.

2. For personal shipments, each food item should be valued at less than 1000 US dollars and weigh less than 6 kilograms.

3. The weight of food additives should not exceed 1 kilogram, and the weight of spices should be within 200 grams.

Mooncake:

• For personal shipments, if the mooncake exceeds 6 kilograms in weight or has a value over 1000 USD, it must be accompanied by an import approval issued by the Taiwan FDA of the Ministry of Health.
• For company shipments, regardless of quantity and weight, the importer must enclose an import approval issued by the Taiwan FDA of the Ministry of Health.
• Mooncake shipments that contain meat ingredients, such as sausage, bacon, meat floss, and ham, must be accompanied by an import approval issued by the Taiwan FDA of the Ministry of Health and the Animal and Plant Health Inspection Agency of the Ministry of Agriculture.
• Mooncake products manufactured in China (with China listed as the country of origin) are prohibited from import.

Please be aware that violating import regulations or making false declarations may result in fines ranging from 50,000 to 1,000,000 New Taiwan Dollars.

Chinese New Year Food:

The shipment of all types of food mentioned in the previous blue block is prohibited.

Health Supplements / Food Supplement: 

For tablet or capsule form supplements, the maximum allowed quantity is 12 bottles (boxes, cans, packs, bags) for each type, with a total not exceeding 36 bottles (boxes, cans, packs, bags, limited to the original packaging). The maximum number of tablets or capsules for health supplements is 2400.

Shipping food to Malaysia 

All food shipments, regardless of whether they are for personal or commercial use, require an import permit for importation.

Health Supplements / Food Supplement:

The importer (receiver) must have an import license issued by the Pharmaceutical Board of the Malaysian Ministry of Health.  The requirements are the same as mentioned above. If there is no import license, the shipment cannot be sent.

Shipping food to Thailand 

Based on the local food safety and sanitation act and customs regulations in Thailand, importing food items for personal use may be prohibited. 

Health Supplements / Food Supplement:

The importer (receiver) must have an import license issued by the Thailand Ministry of Health. The requirements are the same as mentioned above. If there is no import license, the shipment cannot be sent.

Shipping food to Korea 

1. Food items that contain meat and nuts cannot be shipped.

2. Shipments for commercial use require an import permit.

3. It must include the receiver’s full name, phone number and email address on the commercial invoice.
4. The clearance procedure is similar to the one in Taiwan so the receiver must complete PCCC identity verification process during the clearance.

Mooncake:

• Mooncakes must not contain any meat ingredients, such as sausage, bacon, meat floss, and ham and seafood (including fish products and dried seafood). However, it's available to ship the ones containing egg yolk, dairy (such as butter cream, cheese, and custard), or nuts & beans.
• Mooncakes should be in a complete and properly labeled package, providing clear information on the outer packaging, such as the "Detailed Item Name," "Manufacturer Details," "Nutrition Facts," "Ingredients," and "Expiration Date."
• The customs declaration should mention the purpose of the shipment, stating either "Personal Use" or "Gift for Receiver & No Commercial Value," along with specifying "No Meat & Egg Yolk" and indicating the country of origin. Here is an example:
  • Happy Brand Mooncake (Purpose: Gift for Receiver & No Commercial Value, Exp Date: Oct.05.2023, Country of Origin: Hong Kong)

Chinese New Year Food:

The shipment of all types of food mentioned in the previous blue block is prohibited.

Health Supplements / Food Supplement:

Individual Importer

• The maximum quantity allowed is 6 bottles/packs per shipment. If the actual quantity exceeds this limit, the importer must provide the valid import license issued by the Food and Drug Administration of the South Korean Ministry of Health.
• The outer packaging should clearly state the "detailed item name", "manufacturer information", "nutritional components", "ingredients", and "expiration date" in both Chinese and English. The information must be declared using the actual health supplement name, for example: Centrum Brand Male Daily Vitamin .

Company / Business Importer

• The importer (receiver) must have an import license issued by the Food and Drug Administration of South Korea .

Shipping food to Singapore 

1. Food items that contain egg and meat cannot be shipped.

2. It is recommended to keep the shipment weight under 5kg.

3. A food import certificate is required for items with a declared value over SGD 300.

Mooncake:

Mooncakes must not contain any meat ingredients, such as sausage, bacon, meat floss, and ham, as well as egg yolk.

Chinese New Year Food:

The shipment of all types of food mentioned in the previous blue block is prohibited.

Health Supplements / Food Supplement:

According to Singapore Customs import regulations, customs considers health supplements as "medicinal products". The local receiver (importer), whether an individual or a company, must hold an import license from the Singapore Health Sciences Authority (HSA) in order to import. If there is no import license, the shipment cannot be sent.

 Shipping food to Canada

Shipping food to Denmark

Denmark is a member country of the European Union, and according to local customs regulations, food items cannot be imported via express shipping unless they meet the following conditions:

(1) The food must not contain any animal ingredients, such as egg yolks, meat (including meat extracts), seafood (including seafood extracts), proteins, whey, or dairy products. For detailed ingredient guidelines, please refer to Important Guidelines for International Shipments mentioned above.

(2) Only a small amounts of "Canned foods" and "Dried foods" that is "NOT" temperature sensitive (able to be stored at room temperature) can be imported into Denmark.

(3) Small amounts of food samples for testing purposes are exempted if the tests "DO NOT" include consumption. Besides, those samples are "NOT" temperature sensitive (able to be stored at room temperature)

(4) Small amounts of food within "Gift Shipments" are allowed to import to Denmark as long as they are not temperature sensitive  (able to be stored at room temperature) . 

• Gift purpose: for personal use only, no commercial value, and not for resale.
• Declared Value of Gift shipment: Within 45 EUR

Health Supplements / Food Supplement:

Denmark is an EU member state, and according to EU regulations, health supplements are classified as "medicinal products". The recipient must be an EU and locally government-certified pharmaceutical trading company, and they must also hold an import license issued by the relevant authorities in order to import medicinal products. If the recipient is a private individual, health supplements cannot be imported.

Shipping food to Portugal

(1) Portugal is a member country of the European Union, and according to local customs regulations, food items cannot be imported via express shipping or under a individual importer (personal use purpose) .

(2) Portuguese customs regulations require that food goods must undergo the food sanitary inspection by the local health authority before clearance. If the importer is a food trading company licensed by the Portuguese government, they must provide the following documents before the goods arrive at Portuguese customs.

• Health Certificate provided by the exporter
• Registration number of the importer
• Registration number of warehouse facilities
• Certificate of analysis of the products (including lot numbers and other identification marks) provide by the exporter
• Letter from the importer stating the intended use of the product

Shipping food to Vietnam