Reminders for shipping food

Please select FedEx express if ship food items, other carriers do not accept parcels with food items Please follow below guidelines to declare and prepare parcels

General reminder

  • Different countries have different definitions of endangered species, to avoid any clearance issue with your shipments, please avoid shipping any food that consist of meat and seafood, such as crocodile meat, bird's nest, shark fin, starfish, seahorse, abalone, sea cucumber, fish maw etc.
  • Every country customs usually regard Chinese soup materials as "dried herbs" or "dried Chinese medicine", which are classified as "restricted/ prohibited items". Please avoid shipping items like Ginseng, Japanese honeysuckle, dried mandarin orange peel (chen pi), jelly ear etc. 
  • According to the regulations of Hong Kong, if you want to import and export any products contains medicinal ingredients, you need to apply for a drug import and export license in advance. For personal shipments, please do not ship any items that contain medicinal ingredients
  • If the parcels contain any food in powder or liquid form, customs of the destination country may request the shipper to submit the MSDS material safety certificate in order to complete the customs clearance process. This certificate can be obtained from the product seller or manufacturer. If the shipper fails to provide the MSDS certificate as required by the customs, the parcel may be returned or destroyed by the customs and all additional costs must be paid by the sender
  • To provide adequate protection for the items during shipping, please pack the items with multiple layers of bubble wrap and other buffer material.
  • If the customs has any doubts about the shipping items, customs has the right to request the shipper or receiver to provide extra supporting documents, such as the proof of the item contents. If the relevant valid documents cannot be provided, the parcel will be returned or destroyed according to the requirements of the customs.
  • Different country customs have different regulations on imported food shipments. While some classify as prohibited items, while some are restricted to ship base on quantity, weight, country of origin, and the importer may need to submit import permit and food manufacturer license issued by local FDA or Ministry of Health. If you don't know destination customs policy, please contact Spaceship CS.
  • Please avoid shipping canned food and animal canned food as they are usually classified in customs regulations as "Meat & Seafood Processed Food" and "prohibited/ restricted items"
  •  Please avoid shipping Animal/Pet foods and pet snacks as they are usually classified as prohibited/ restricted items

⚠️ Key Reminders
Any food contain the ingredient of meat, seafood, dairy, and plant are usually restricted/ prohibited items for international shipments. Please avoid shipping below items

(1) Meat & Seafood:  Any form contains meat and seafood, such as meat/seafood powder, oil, meat/seafood chunk, sauce, seasoning packs, canned foods, dried meat/seafood

(2) Dairy: Butter cream, cheese filling, milk powder, custard etc.
(3) Animal Ingredient: salted egg yolk, fish skin cracker, mayonnaise, collagen powder, pearl powder, whey powder etc.
(4) Produce: maple syrup, honey, rice etc.

Shipping food to UK 🇬🇧

  • Any food contains eggs or meat (such as sausage, bacon) cannot be shipped

Shipping food to America 🇺🇸

  • Food that contains meat ingredients cannot be shipped 
  •  If you are shipping any kind of food to the United States, whether it is for commercial use or personal consumption; or large or small volume, the U.S. Customs has the right to request, shipper to provide the "Prior Notice of Imported Foods" base on the requirement set by the U.S. Food and Drug Administration (FDA). Shipper can apply the Prior Notice on the US Food and Drug Administration FDA website if needed

Apply the "Prior Notice of Imported Foods" here

Shipping food to Australia and New Zealand 🇦🇺 🇳🇿

  • Food that contains eggs, meat ingredients, seeds or plant seeds cannot be shipped, such as raw scented tea and red dates

Shipping food to Japan 🇯🇵

  • Food that contains meat ingredients cannot be shipped 

Shipping food to Taiwan 🇹🇼

  • Food that contains meat ingredients cannot be shipped 
  • Food for personal use, each item valued at less than 1000 US dollars, and weighing less than 6 kilograms
  • The weight of food additives can’t exceed over 1kg (spices is within 200g)

Shipping food to Malaysia 🇲🇾

  • All food shipment, whether for personal or commercial use, requires an import permit for import

Shipping food to Thailand 🇹🇭

  • Base on local food safety and sanitation act, local customs prohibited importing the food items by the purpose of personal use.

Shipping food to Korea 🇰🇷

  • Food that contains meat and nuts cannot be shipped 
  • Shipments for commercial use requires an import permit

Shipping food to Singapore 🇸🇬

  • Food that contains egg and meat cannot be shipped
  • Suggest no more than 5kg per shipment
  • A food import certificate is required for item declared value over SGD 300

Reminders for personal shipment of dried-seafood and meat-free soup ingredient packs

  • Only United Kingdom allows the above mentioned items to import 
  • Each box is limited to 15kg
  • If you ship more than 15kg, there is a high chance that the local customs will perceive your package as a commercial shipment, and there may be other procedures or documents that need to be provided for customs clearance.
  • Note that each item must be declared separately in English
  • It is recommended to ship packaged dried-seafood or soup ingredients with complete packaging and English food ingredient labels, and avoid sending self-packaged seafood 
  • Examples of Manufactured Packed Soup Ingredient Packs
    DE-STRESS-Maitake-Mushroom-Soup-with-Lily-Bulb-and-Red-Kidney-Bean-1 DE-STRESS-Maitake-Mushroom-Soup-with-Lily-Bulb-and-Red-Kidney-Bean-2

If you have any questions, please contact Spaceship customer service


Last Updated:  15 May 2023