Ship your skincare and cosmetics products with confidence
About Spaceship Air Cosmetics
Spaceship Air Cosmetics offers a seamless and efficient shipping experience specifically designed for cosmetic liquids, powders, and paste product to United States, Canada, Australia, New Zealand, United Kingdom and European Union Countries. The list of accepted products is extensive and includes essential oils, toner, lotion, facial masks, makeup removers, and much more. Whether it's skincare essentials or makeup must-haves, Spaceship Air has got you covered.
Acceptance Rules:
- Proper ingredient labels: We only accept cosmetic liquids, powders, and paste products that have proper ingredient labels. We do not accept liquids and powders without any ingredient information.
- Proper packaging: All liquid, paste, and fragile products must be securely packed in cartons and filled with appropriate fillers to prevent leakage or damage during handling and transportation.
- Dangerous goods, battery product and prohibited items are not accepted: Cosmetic include nail polish, perfume, product with alcohol, product in spray are not accepted. This service does not accept products with batteries, pure batteries, prohibited items. For a comprehensive list of prohibited products, please refer to the prohibited item list.
- List of accepted product: essential oils, toner, lotion, facial mask, eye mask, eyeliner, pre-makeup essence, makeup remover, facial cleanser, sunscreen lotion, mascara, face cream, eye cream, concealer, aloe vera gel, BB cream, liquid foundation, makeup primer, shampoo, bath lotion, body lotion, conditioner, hair mask, lip gloss, lip glaze, lipstick, lip balm, eyeliner, eyebrow pencil, eyebrow powder, eye shadow, loose powder, powder, highlighter, blush, soap, and more.
- Maximum 500ml liquid volume: The total volume of liquid products in a single parcel should not exceed 500ml.
Chargeable Weight
Spaceship will charge based on the greater of actual weight or volumetric weight. Volumetric weight = W x L x H/8000 for most destinations.
There are some exceptional countries that have different volumetric weight calculations. In Canada and New Zealand, the volumetric weight is determined by the formula W x L x H/6000.
Spaceship will charge based on the nearest 10g (rounded-up).
Transit Time
| Destination Country | Transit Time (Working Days) |
| United States | 7 - 12 working days, additional time to remote area |
| Canada, Mexico | 9- 16 working days, additional time to remote area |
| Australia | 7 - 11 working days, additional time to remote area |
| New Zealand | 9- 16 working days, additional time to remote area |
| United Kingdom | 6 - 10 working days, additional time to remote area |
| Europe | 6 - 10 working days, additional time to remote area |
* Europe countries include Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Sweden
Delivery Coverage Limitation
For all destinations, Amazon warehouse addresses and military address are not accepted
| Destination Country | No Service Area |
| United States |
We do not provide service to the following addresses: |
| United Kingdom |
We do not provide service to British Indian Ocean Territory, British Virgin Islands, Guernsey and Jersey. |
| Sweden, Denmark, Finland, Lithuania, Estonia |
Some last-mile service providers only offer self-pickup options (such as self-pickup points or delivery lockers) for this particular service. To ensure successful delivery, it is essential for the recipient to provide precise and comprehensive contact information. Failure to do so may result in unsuccessful delivery. |
| Poland |
Only the following 4 cities can accept packstation address: Warsaw, Wroclaw, Poznan, Krakow；Packstation maximum size and weight limit: 60x35x40cm and 25KG |
| European Countries |
We do not provide service to European affiliated islands |
**Remote area surcharges is implemented for Spaceship Air Cosmetics. Please refer to the additional surcharges.
Key Tracking Events
The following key events are traceable on the tracking URL generated. In practice, there will be more events to regularly update the shipment progress.
1. Pickup Scheduled
2. Arrived Spaceship Warehouse
3. Processed at origin hub
4. Uplifted
5. Arrived at destination airport
6. At customs (if goods are held in customs)
7. Arrived at destination processing facility
8. Tendered to final mile carrier
9. In transit
10. Out for Delivery
11. Delivered
Spaceship Air Cosmetics - Size Limitation
| Destination Country | Size Limitation |
| United States | Min 10x15cm , Max 55 x40x35cm |
| Australia Canada | Min 10x15cm, Max 60x40x35cm |
| New Zealand | Min 10x15cm, Max 59x50x40cm |
| Netherland, Germany, Belgium, Ireland, Sweden, Norway |
Min 10x20cm, Max length ≤ 45cm, |
| United Kingdom | Min 10x15cm, Max 60x40x30cm |
| Other Europe Countries | Min 10x15cm, Max 60x40x35cm |
*Girth measurement:（Height + Width）X 2
Value Limitation
| Destination Country | Value Limitation |
| United States | Less than USD800 |
| Canada | Less than USD99 |
| Australia | Less than 1000 AUD |
| New Zealand | Less than 1000 NZD |
| United Kingdom | Less than GBP135 |
| Norway | Less than NOK3000 |
| Europe Countries | Less than EUR150 |
Customs Clearance
|
Destination Country |
Duty and Tax payment |
| United States | DDP only |
| Canada | DDP only,If the declared value exceeds 20CAD (equivalent to approximately USD15.5), Spaceship will apply a DDP charge based on 10% of the declared value plus a 2% handling fee. If you are declaring goods with a value exceeding 20CAD, it is important to provide detailed information about the material of the product. For example, if you are shipping plastic toys, make sure to mention it in the declared product name. This is necessary because if the material is not specified, the post office will not be able to calculate the tariffs accurately. Failure to provide this information may result in delays in the transfer of your goods. |
| Australia | DDP only. Formal customs clearance fees are required for mail items valued over 1000 Australian dollars. |
| New Zealand | DDP only. Formal customs clearance fees are required for mail items valued over 1000 New Zealand dollars. |
| United Kingdom | DDP only |
| Noway | As per the customs policy in Norway, starting from January 1st, 2024, taxes and fees must be declared using the VOEC number registered locally in Norway. It is important to note that packages with a declared value of 3000 NOK or higher (approximately 250 euros/265 US dollars) will not be accepted. In such cases, the customer is solely responsible for any additional costs and abnormal customs clearance resulting from incorrect VOEC information provided by the customer. |
| Switzerland | Starting from January 1st, 2024, Swiss Customs will make adjustments to the taxable value and VAT rate. It is important to note that the total declared value of packages sent to the same recipient should not exceed 62 Swiss francs per day (equivalent to approximately 66 USD). In case the cumulative declaration exceeds or equals 62 Swiss francs, the customer will be required to pay the VAT at a rate of 8.1%. Additionally, customs duties will be determined by the customs. |
| European Union Countries | IOSS number is required. In case the IOSS number is not provided, the shipment will be on DDP term with an IOSS 2% handling fee. |
**If the recipient's name and address are the same, and the total declared value of the package on that day exceeds the tax-free threshold, our company will collect the additional tax that is generated.
**MSDS should be provided upon request.
Undeliverable Arrangement
If parcel is not successfully delivered, return to shipper service will not be provided.
The redelivery period is 10 days from the date when the customer is notified of the return of the package, the customer can choose to re-delivery at additional cost within 10 days; if there is no reply within 10 days, the package will be destroyed by default. For details, please refer to additional surcharge.
Related Links:
Additional surcharge
Claim Support Guide
Last Updated On: 5 Feb 2024