Spaceship Air : Elevate Your eCommerce Experience

Spaceship will charge based on the greater of actual weight or volumetric weight. Volumetric weight = W x L x H cm/8000 for most destinations. 

There are some exceptional countries that have different volumetric weight calculations. In Chile, Cambodia, and Singapore, the volumetric weight is calculated using the formula W x L x H/5000. On the other hand, in New Zealand and Brazil, the volumetric weight is determined by the formula W x L x H cm/6000.

Spaceship will charge based on the nearest 10g (rounded-up).

Spaceship will charge based on the greater of actual weight or volumetric weight. Volumetric weight = W x L x Hcm/5000 for most destinations. 

Spaceship will charge based on the nearest 500g (rounded-up).

Spaceship Priority: 5 - 9 working days, additional time to remote area 

Spaceship Air Standard & Spaceship Air Economy: 7 - 12 working days, additional time to remote area

We do not provide service to the following addresses:

APO/FPO military addresses / DPO
(zip codes 090-099, 340, 962-966),
Hawaii and Guam (zip codes 995-999),
Alaska (zip codes 967-969)

Remote area surcharges is implemented for Spaceship Air Economy. Please refer to the additional surcharges.

For information on areas where delivery is not available for Spaceship Air Priority, kindly consult this list.

We do not provide service to British Indian Ocean Territory, British Virgin Islands, Guernsey and Jersey. 

This information is specifically relevant to shipments using Spaceship Air Economy. Some last-mile service providers only offer self-pickup options (such as self-pickup points or delivery lockers) for this particular service. To ensure successful delivery, it is essential for the recipient to provide precise and comprehensive contact information. Failure to do so may result in unsuccessful delivery.

Only the following 4 cities can accept packstation address: Warsaw, Wroclaw, Poznan, Krakow；Packstation maximum size and weight limit: 60x35x40cm and 25KG

We do not provide services to islands affiliated with Europe. Please refer to the undeliverable area list for more details.

Min 10x20cm,

Max length ≤ 45cm,
Max length + width + height ≤ 90cm

Destination Country

Destination Country

Shipments with a declared value of 3000 NOK or more (approximately 250 euros/265 US dollars) will not be accepted.  In accordance with Norway's customs policy effective January 1st, 2024, it is essential to declare taxes and fees using the locally registered VOEC number. In cases where the declared value exceeds 3000 NOK, the customer will be responsible for any additional costs and potential customs clearance issues arising from inaccurate VOEC information provided.

Destination Country

Delivery Duty Paid (DDP) terms apply for shipments with a maximum value at 10,000 yen.

Please take note that we accept general goods, clothing, and textiles.
a) Product name filling format:

Clothing category: male/female + fabric material + weaving method + clothing style.

Example1: Women's cotton woven one-piece

Example2: Men's cotton knitted sweatshirts

b)When declaring footwear, it is necessary to specify the material used, such as artificial leather. For example, you can mention PU Shoes or Sport Shoes.

3)Food equipment products are permitted for shipment. However, please note that in a single package, the number of food products should not exceed 10, and the quantity of the same product should not exceed 5.

4)Please note that the number of products in a single package should not exceed 50. If it does, customs may consider it a commercial package, which can result in abnormal customs clearance. In such cases, any costs associated with concealment will be the responsibility of the customer.

Only DDP is accepted for Spaceship Air Economy shipments. For Spaceship Air Southeast Asia, both DDP and DAP are acceptable.

For parcels with a declared value below USD290 or SGD400, there are no taxes applied. However, parcels with a declared value over USD290 or SGD400 will incur a VAT of 8%.

However, if customers meet any of the following conditions, they will still need to pay taxes: (1) if their global turnover in the previous year (for example, from January 1, 2022, to December 31, 2022) exceeds 1 million Singapore dollars, or (2) if their sales to Singapore are more than 10 thousand Singapore dollars.

When taxes are imposed, an additional administrative fee of either SGD 5 or 2.5% of the duty and tax amount will be charged, depending on which is higher.

Both DDP and DAP are acceptable. Parcels with a value exceeding MYR 500 will incur an additional clearance fee of USD 0.10 per parcel (referred to as K1) related to Malaysia Import Clearance.

When taxes are imposed, an additional administrative fee of either SGD 5 or 2.5% of the duty and tax amount will be charged, depending on which is higher.

Both DDP and DAP are acceptable. VAT and Duties are incurred on anything above THB 1500. 

When taxes are imposed, an additional administrative fee of either SGD 5 or 2.5% of the duty and tax amount will be charged, depending on which is higher.

Both DDP and DAP are acceptable. An import VAT rate of 12% plus 20% duty are applied to imports into the Philippines where the CIF value exceeds 10,000 PHP.

When taxes are imposed, an additional administrative fee of either SGD 5 or 2.5% of the duty and tax amount will be charged, depending on which is higher.

Both DDP and DAP are acceptable.  For shipments with a value exceeding VND 1,000,000, a 10% VAT rate along with duty will be applied.

When taxes are imposed, an additional administrative fee of either SGD 5 or 2.5% of the duty and tax amount will be charged, depending on which is higher.